Adding Microsoft Multi-Factor Authentication Methods

Overview

Microsoft Multi-Factor Authentication (MFA) is a two-step login process that requires a verification code sent to an alternate device. This ensures no unwanted sign-on attempts are successful on your account even if the password is stolen and it keeps your information safe and secure. 

Adding Multi-Factor Authentication Methods

In order to use MFA, you will need to enroll in at least one of the following options on your account:

• Microsoft Mobile Authenticator App (Push/Pop-up notification delivery)
• Mobile Device (SMS Text Messaging or Call delivery)
• Office Phone (Call delivery)
• Security Key (AKA Hardware Security Key, YubiKey or another Security Token) 

Additionally, there are two methods that are utilized for self-service password resets only. These methods can not be used to sign you into your account, only to reset your password.

• Email
• Security Question

Automatic Enrollment of your MFA Methods

Automated enrollment will occur via some prompts. You can watch the video below to see how it works.

Adding an MFA Method

When you get to the Security Info menu you will see the option to add a method.

Follow these instructions to add your preferred MFA Sign-In methods.

• Adding a Mobile Authenticator App
• Adding a Mobile Phone Call
• Adding SMS Text Messaging
• Adding your Office Phone
• Adding a Security Key

Follow these instructions if you would like to add your preferred Self-Service Password Reset methods.

• Adding an Email or Security Questions for Password Reset

Questions & Answers

Additional Questions

If you have any additional questions, please check out other Microsoft MFA articles or contact the IT Help Desk via phone at 931-372-3975 or via email at helpdesk@tntech.edu.