Wi-Fi Issue

Tags WiFi Wi-Fi

What are my Wi-Fi Options?

EagleNet is our TTU campus Wi-Fi network. It is available to all faculty, staff, and students. Our TTU-Guest network is available for all visitors to campus and does not allow an account to connect. TTU-Devices is only used in very specific cases and will be set up by the department's IT representative. For almost all network connectivity, Eaglenet should be used. 

 

How do I connect to EagleNet?

Information on connecting to EagleNet can be found on our Knowledge Base article, How to Connect to EagleNet (Wi-Fi). Or from the 'Related Articles' on the side. 

 

How do I connect to the TTU-Guest Wi-Fi?

Selecting the TTU-Guest Wi-Fi should automatically connect you to the TTU-Guest Wi-Fi network. A login page will appear where you will have to sign in with your name and email to become fully connected. If this login page does not appear, try connecting to the Wi-Fi and accessing connect.tntech.edu on your device.

Additional information on connecting to the TTU-Guest Wi-Fi can be found in our Knowledge Base article: How to Connect to TTU-Guest (Wi-Fi) Or from the 'Related Articles' on the side. 

 

How do I get help with the Wi-Fi?

To report a problem with any of our Wi-Fi networks, click the Request Service button on the side. Please be ready to provide the following information for speedy resolution:

  • What kind of device you are using
  • The location on campus where you're having the trouble
  • Contact information
  • Which network you are trying to access
  • The MAC Address of the device: How to find your MAC Address
 
Request Service

Related Articles (3)

This is a guide for faculty, staff, and students to use when accessing the campus Wi-Fi, affectionately dubbed EagleNet.

*Guest access can be obtained by connecting to TTU-Guest and registering.
Campus visitors and guests can use this article to access the internet via the TTU-Guest Wi-Fi wireless network. The use of TTU-Guest is only intended for visitors and guests with access set to expire 24 hours after registration.

TTU faculty, staff, and students should always connect to EagleNet Wi-Fi with their personal EagleNet Wi-Fi key.
Your Media Access Control (MAC) address uniquely identifies your device on any network it's connected to, kinda like a T number for your phone! This article walks you through finding your MAC address on various types of devices that you may have.