How to Find your MAC Address

A MAC address lets us identify your device on the network and make sure you can get connected when you need to. You may be asked for one if you have issues with Eaglenet or connecting to the Internet on campus. 

Finding your MAC Address on a Laptop

Windows

1. Click the Windows button in the bottom left corner
2. Type Command Prompt, and select the app that pops up
3. In the Command Prompt window, type ipconfig/all and press enter
4. Locate the Physical Address in the information provided. This is your MAC address

Mac

1. Open the Apple Menu at the top left corner of your screen
2. Select System Preferences
3. Select Network
4. Click Advanced down at the bottom of the window
5. Make sure Wi-Fi is selected at the bar on the top
6. Find Wi-Fi Address at the bottom of the window. This is your MAC address

Finding your MAC Address on a Phone or Tablet

iPhone / iPad

1. Go to the Settings menu on your phone
2. Select General
3. Select About
4. Then scroll down until you see Wi-Fi Address. This is your MAC address

Android

Every version of Android works a little differently, but these steps may guide you in the right direction. If they don't work perfectly, just Google MAC Address and your model of phone for more specific instructions.

1. Open Settings
2. Select Network and Internet
3. Select Wi-Fi
4. Select More Options or Wi-Fi preferences
5. Scroll down 
6. Your MAC Address should be listed towards the bottom of the page

Finding your MAC Address on a Gaming Console

Ways to access your MAC Address vary greatly by console. Please check the list below to locate the MAC address of your specific system

Xbox One

1. Start on the Home Screen
2. Open Settings
3. Select All Settings
4. Select Network
5. Then Network Settings
6. Select Advanced Settings
7. If your Xbox is connected via Ethernet, please select the Wired MAC Address option
8. If your Xbox is connected via WiFi, select the Wireless MAC Address option

Xbox Series S/X

1. Press the Xbox button on your controller to open the guide.
2. Select Profile & system and choose Settings.
3. Go to the General tab.
4. Select Network settings.
5. Choose Advanced settings.
6. Look at the right side of the screen. You will see both your Wired MAC and Wireless MAC addresses listed.

PS5

1. On the Home Screen of your PS5, select the Settings gear at the top
2. Then select Network
3. Select View Connection Status
4. If your PS5 is connected via Ethernet, please select the MAC Address (LAN cable) option
5. If your PS5 is connected via WiFi, select the MAC Address (Wi-Fi) option

PS4

1. On the Home Screen of your PS4, select the Settings toolbox icon at the top
2. Then select System
3. Then select System Information
4. If your PS4 is connected via Ethernet, please select the MAC Address (LAN cable) option
5. If your PS4 is connected via WiFi, select the MAC Address (Wi-Fi) option

Nintendo Switch

1. On the Home Screen of your PS5, select the System Settings icon
2. Then select Internet
3. Your MAC Address should be located under System MAC Address

Steam Deck

1. On the main screen, click on the Steam Menu
2. Select Settings
3. Then, click on the Internet settings
4. Lastly, click on the name of your active network and your mac address should be displayed on the next screen.

Having issues with Eaglenet?

Please follow this link to our Service Catalog to put in a ticket with our IT Help Desk.

Still having issues?

If you have additional issues, please contact the IT Help Desk via email at helpdesk@tntech.edu or via phone at 931-372-3975. The IT Help Desk hours of operation are posted on the Self-Service Homepage.