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Overview
eduroam provides a worldwide Wi-Fi network for faculty and staff at more than 30,000 participating locations. The additional security and ease of use make it an ideal choice over traditional guest and open access networks when visiting a participating institution.
Because connection issues are more easily resolved on the local campus, all members of the Tennessee Tech community are encouraged to configure and access eduroam on the Tennessee Tech campus before traveling and using eduroam at another participating institution.
This page describes the current status of connecting Tennessee Tech-managed devices to eduroam. Please see How to Connect to eduroam (Wi-Fi) for Personally Owned Devices to set up personally owned devices, including phones and tablets.
Windows
The eduroam configuration on managed Windows campus devices will be available on campus managed laptops. This software installation will be automatically distributed to each machine, additionally the software can be installed via Software Center to get eduroam configured on a laptop.
How to tell if eduroam is already installed:
- If already deployed the user will see the following icon on their desktop background
- If found, simply double-click on the icon to launch and you will start the configuration installer
- Click "OK" on the informational notice below
- When prompted enter your TNTECH email address for the username field and your account password:
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Certificate Authority Validation During configuration of the eduroam connection, you may be prompted by a warning dialog from Windows that you are about to install a certificate from a certification authority (CA) claiming to represent eduroamradiusca.tntech.edu. If you would like to verify that you are being prompted to install the correct certificate, you can compare the thumbprint displayed with the known value: "1568B221 43B807F1 D6651AC0 2A1D5102 457CEAFD".
- Once the installer is done click "Finish" and you can then connect to the wireless SSID called "eduroam"
NOTE: If you need to update your configuration in the future please rerun the steps above. This is most commonly done upon a password update or change.
Installing eduroam from Software Center on a TNTECH managed device:
If you do not see the eduroam Icon on your desktop you can still manually install the software on your mobile device by going to Software Center.
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Open up the Software Center application via the Windows menu on your device:
- Within the Software Center application locate the eduroam installation labeled "eduroam for TTU devices"
- Check the box next to the label and click the Install button in the bottom right corner of the Software Center window.
- Once the software has finished installing please see the instructions above to get eduroam configured on your TNTECH managed device.
Mac
The eduroam Configuration Assistant Tool (CAT) for macOS requires administrative privileges. The eduroam configuration will be deployed to all Tennessee Tech-managed devices. Once this configuration is in place, you will need to supply your username and password.
To verify the eduroam configuration has been applied to your managed device, click on Wi-Fi in the menu bar and verify eduroam is listed under Known Networks.
To connect to eduroam for the first time, follow the steps below.
- Click on the Wi-Fi symbol in the menu bar.
- Locate eduroam under Known Networks and click on eduroam.
- When prompted enter username and password as pictured below:
- Enter your username, including the @tntech.edu in the Account Name field.*
- Enter the password for your university account.
- Leave Remember this information checked
- Click "OK"
*NOTE: Attempts to join eduroam following an account password change will prompt for username and password.
Other Devices
For all other Tennessee Tech-owned devices, please submit a Wi-Fi service request for further guidance. Not all devices or configurations will be eligible for eduroam connectivity.