How to Connect to eduroam (Wi-Fi) for Personally Owned Devices

This is a guide for faculty, staff, and students to configure eduroam on personally owned devices. eduroam is a worldwide Wi-Fi network for academic and research institutions, available at over 38,000 locations worldwide.

Overview

Use of geteduroam or the eduroam Configuration Assistant Tool (CAT), as appropriate for your device, provides the easiest path to setting up a secure eduroam connection. The IT Help Desk may ask you to repeat this process to assist with any issues you experience, to verify that your device has the latest configuration. Use of the appropriate configuration tool for your device represents Tennessee Tech's supported method of configuring an eduroam connection on personally owned devices. 

Tennessee Tech community members are encouraged to use the geteduroam app or the eduroam Configuration Assistant Tool (CAT) to reapply the eduroam configuration profile before the start of each semester. These tools can also be used at any time after setup to update your connection configuration. This includes updating the connection information after changing the password on your university account.

Before you get started

You will need a non-eduroam Internet connection to complete the initial setup of eduroam.

The eduroam connection may be configured before arriving on campus or completed using the TTU-Guest Wi-Fi network once on campus.  Additionally once setup users of the eduroam network will get the additional benefit of access in over 10,000 other eduroam participating locations.

Installation

Platforms and supported configuration tool

Android

To configure your Android device for eduroam, follow the steps listed below.

1. Install the geteduroam app via the Play Store.
2. Open the geteduroam app.
3. Enter Tennessee Technological University in the "search for your organization" search bar.
4. Select Tennessee Technological University from the search result listing.
5. When prompted, enter your username, including the @tntech.edu, and password for your university account.
6. When prompted with a message "Save this network?" select Save.
7. When prompted with a message "Allow suggested Wi-Fi network?" select Allow.

To reapply or update your configuration:

1. If required, enter Tennessee Technological University in the "search for your organization" search bar and select it within the search result listing.
2. Push the circular arrow next to "Configured"
3. Selected the option to Reconfigure device.
4. Follow prompts as described in the initial configuration instructions.

iOS/iPadOS

To configure your iOS or iPadOS device for eduroam, follow the steps listed below.

1. Install the geteduroam app via the App Store.
2. Open the geteduroam app.
3. Enter Tennessee Technological University in the "search for your organization" search bar.
4. Select Tennessee Technological University from the search result listing.
5. When prompted, enter the username, including the @tntech.edu, and password for your university account.
6. If you are out of range of eduroam while configuring your connection, you will need to push the connect button to continue to configuration process.
7. When prompted with a message ""geteduroam" Wants to Add a Wi-Fi Hotspot Network?" select Allow.
8. When prompted with a message ""geteduroam" Wants to Join Wi-Fi Network eduroam"?" select Join.
9. When prompted to Save Password from the Passwords app, select Not Now.

To reapply or update your configuration:

1. If required, enter Tennessee Technological University in the "search for your organization" search bar and select it within the search result listing.
2. Push the circular arrow next to either "Connected" or "Configured, but not connected"
3. Selected the option to Reconfigure.
4. Follow prompts as described in the initial configuration instructions.

Linux

Due to the wide variety of Linux distributions and configurations, the IT Help Desk is unable to provide distribution-specific guidance to configure geteduroam and eduroam Wi-Fi connections.

Linux users should review the requirements listed at https://github.com/geteduroam/linux-app, notably the requirement for a NetworkManager based configuration. Geteduroam can then be installed via Flathub or packages available via the github release page https://github.com/geteduroam/linux-app/releases.

1. Install the geteduroam app via the one of the methods listed above.
2. Open the geteduroam app.
3. Enter Tennessee Technological University in the "search for your organization" search bar.
4. Select Tennessee Technological University from the search result listing.
5. When prompted, enter your username, including the @tntech.edu, and password for your university account.
6. If needed, disconnect from your current Wi-Fi network and connect to eduroam. 

To reapply or update your configuration repeat the above steps.

Windows

To configure your Windows device for eduroam, follow the steps listed below.

1. Download the eduroam Configuration Assistant Tool at https://cat.eduroam.org/?idp=9604&profile=15628.
2. Follow the installation wizard.
   1. You will be prompted to confirm your membership in the user group Personally Owned Devices.
   2. When prompted, enter your username, including the @tntech.edu, and password for your university account.
   3. When prompted to confirm installation of a certificate from a certification authority,  see below text concerning certificate authority validation, to confirm the appropriate certificate is being installed.
   4. Once complete, click finish.
3. If not automatically connected, you may need to select the eduroam network within the Windows Wi-Fi selection interface.

To reapply or update your configuration repeat the above steps.

Certificate Authority Validation

During configuration of the eduroam connection, you may be prompted by a warning dialog from Windows that you are about to install a certificate from a certification authority (CA) claiming to represent eduroamradiusca.tntech.edu. If you would like to validate you are being prompted to install the correct certificate, you can compare the thumbprint displayed with the known value for this thumbprint "1568B221 43B807F1 D6651AC0 2A1D5102 457CEAFD".

Mac

To configure your macOS device for eduroam, follow the steps listed below.

1. Use the blue eduroam button on https://cat.eduroam.org/?idp=9604&profile=15628 to download the Apple device mobileconfig file.
2. Select OK when notified of the profile download and prompted to review the profile in System Settings to install it.
3. Go to the Settings application, select Profile Downloaded.
4. Double-click the eduroam® profile found in the Downloaded section.
5. On the dialog asking Are you sure you want to install this profile? click Install...
6. You will be prompted to enter settings for the eduroam network.
   1. Enter your username, including the @tntech.edu
   2. Enter the password for your university account.
   3. click Install
7. Review the notice for the format of your username and click Install
8. Enter the username and password for an administrator for the device to complete the configuration.
9. View Wi-Fi network listing and select eduroam.

To reapply or update your configuration repeat the above steps.

Chrome OS

To configure your Chrome OS device for eduroam, follow the steps listed below.

1. Click the blue eduroam button on https://cat.eduroam.org/?idp=9604&profile=15628.
2. Review the information displayed in the instructions provided. Click Continue.
3. Wait for the file eduroam-chromeos-TNTech.onc to download.
4. Open the Chrome browser and browse to chrome://network.
5. Click the Import ONC file button.
6. Select the ONC file previously downloaded. This may require navigating to the downloads folder.
7. Click Open.
8. Verify that the text Networks imported: 1 is displayed under the Choose File button.
9. In the Wi-Fi selection dialog box, locate eduroam in the list of known networks.
10. Click eduroam.
11. In the Join Wi-Fi network dialog box, locate the fields Identity and Password.
    1. Enter your username, including the @tntech.edu in the identity field.
    2. Enter the password for your university account.
12. Click Connect.

To reapply or update your configuration repeat the above steps.