How to Setup Automatic Replies | Outlook

Overview

This set of instructions will allow you to set up AutoReplies for your mailbox or any shared mailboxes. This will allow you to set out of office notifications or send a set message to all users that send you an email.
 

Setting up Automatic Replies

Automatic replies can be set up via the Web version of Outlook. You will need access to the desired mailbox through TechExpress to add Automatic replies. If you are unsure how to access a shared mailbox through TechExpress, please check our instructions on Opening a Shared Mailbox

 

Once you have opened the mailbox, click on the settings gear at the top-right

Settings Gear

 

Then, click on "View all Outlook settings" at the bottom of the pop-out tab.

View all Outlook settings

 

In the settings window, go to the Automatic replies settings, found by clicking on "Mail" and then clicking on "Automatic replies."

Settings menu for Mail and Automatic Replies

 

Inside the Auto replies window, we will need to enable the "Automatic replies on" setting. 

Automatic replies on setting

 

Then, you will add the emails that you would like automatically sent out in the boxes that apply to your situation. Once the emails are set up, click "Save" at the bottom right.

 

Additional Setting Information

If you do not want to send emails to non-TN Tech email addresses, you will need to uncheck "Send replies outside your organization."

The "Send replies only to contacts" setting allows you to send emails to non-TN Tech email addresses ONLY IF the recipient's email address is saved in your contacts.

Send replies outside of organization settings

 

If you use this for Out of Office emails, we recommend using the "Send replies only during a time period" setting. When this option is checked, you will be shown additional settings that allow you to control some calendar behaviors while you are away.

Time period automatic reply settings